✨ Your skin deserves the best ✨

Shipping policy

 

At Zivauralux, we strive to ensure that your skincare essentials are delivered to you as quickly and efficiently as possible. Below is our shipping timeline and processing information.

Order Processing

  • All orders are processed within 24-48 hours after payment is confirmed.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Shipping & Delivery Timeframes

Within Lagos

  • Same-day delivery for orders placed before 12 PM.
  • Orders placed after 12 PM will be delivered within 24-48 hours.

Outside Lagos (Within Nigeria)

  • Delivery takes 2-4 business days depending on the location.

International Shipping

  • All international orders are shipped via DHL or UPS for secure and reliable delivery.
  • Delivery time is approximately 7 business days after processing.
  • Customers are responsible for any customs duties or import taxes that may apply.

Shipping Fees

Shipping fees are calculated at checkout based on your delivery location and package weight.

Tracking Your Order

Once your order is shipped, you will receive a tracking number via email or SMS to monitor the status of your delivery.

Undeliverable Packages

If a package is undeliverable due to an incorrect address, failed delivery attempts, or refusal to accept the order, the customer will be responsible for any additional shipping fees incurred for reshipment.

Need Help?

For any shipping-related inquiries, feel free to contact our support team at info@zivauralux.com

Thank you for choosing Zivauralux! where beauty meets care, delivered to your doorstep!

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